Privacy policy.
How we handle information you share when contacting National Plumbing Group Limited.
Last updated: 31 October 2026. This is a draft policy and should be checked against actual business practices before publication.
Who we are
National Plumbing Group Limited operates this website at nationalplumbinggroup.com. Contact us by telephone on 07533 932360 for privacy-related enquiries.
Information we may receive
When you call us, you may provide your name, phone number, property address and details of a plumbing issue. Our hosting provider may process technical connection information necessary to deliver the website.
Why we use information
We use information to respond to enquiries, discuss services, arrange work and meet applicable legal obligations. Depending on the circumstances, our lawful basis may be taking steps towards a contract, performing a contract or legitimate interests.
Sharing and retention
Information may be shared with service providers where needed to deliver services and comply with law. Retention periods depend on the purpose and legal obligations. Contact us for details about a specific record.
Your rights
Under applicable UK data protection law, you may have rights to access, correct, erase or restrict use of personal data, and to object to certain processing. You may also complain to the UK Information Commissioner's Office.
Cookies and advertising
This static website does not intentionally set advertising cookies. If analytics, Google Ads conversion tags or other tracking tools are added, this policy and any consent mechanism must be updated before activation.